| "Discover How To Improve Dining Room Service, Gain A Better Reputation & Increase Your Sales..." NYC Restaurant Insider Reveals The Simple Steps To Improving Dining Room Service & Increasing Restaurant Profits... From The Desk Of: Richard Saporito Date: Dear Friend, or more than 30 years, I worked in a variety of New York City restaurants. I've worked in moderate sized cafes as well as some of the largest NYC establishments with seating for more than 1,500 guests. In that time, I've been part of some extremely successful restaurants and I've also witnessed many that struggled unnecessarily. In my experience, the primary factor that separates successful restaurants from those that struggle, is the level of service that is provided to the customer. Sure, the location, menu and marketing play a part, but the most successful restaurants all have one thing in common... They provide customer service which exceeds their customer's expectations! Why is this so vital? Well, consider these statistics from the White House Office of Consumer Affairs >>Read more... |